FAQs
Product & Care
What makes Elkyma beach towels different from traditional ones?
Our towels are crafted from a special blend of microfiber fabrics, offering superior absorbency, quick drying properties, and a lightweight design compared to the traditional cotton towels.
How do your beach towels contribute to sustainability?
Our towels are produced with 100% recycled polyester, reflecting our commitment to sustainability. By repurposing materials, we contribute to reducing environmental impact and promoting eco-friendly practices.
Do you offer microfiber beach towels in sizes other than 160*80 cm?
Currently, our beach towels are available exclusively in the size of 160*80 cm. This size is designed to provide excellent coverage while remaining handy for various activities. We understand that preferences may vary, and we appreciate your feedback as we consider expanding our product range in the future.
How do I care for my microfiber beach towel?
To ensure that your towel lasts in time, machine wash it in cold water and avoid using fabric softeners. Avoid ironing and bleach to maintain vibrant colors.
Can I machine wash my microfiber beach towel with other clothing items?
While it is generally safe to wash with other times, we recommend washing microfiber towels separately, especially during the first washes, to prevent any potential color bleeding.
Can I use these towels for activities other than the beach?
Absolutely! Our towels are perfect for various activities, such as travel, gym, yoga and picnics. They are compact, lightweight, and easy to carry wherever your adventures takes you.
Do you accommodate bulk orders or offer business-to-business (B2B) partnerships?
Yes, we welcome bulk orders and offer B2B partnerships. Whether you are a retailer, resort, or business looking to make a larger purchase, please contact elkymacontact@gmail.com. We will be happy to assist you with your specific needs and provide personalized support.
Shipping & Returns
What is your return policy?
We want you to love your towel. If you are not satisfied, please review our return policy.
Why do I have to pay for returns?
In the case of a product return, the costs for the return shipment lay with the buyer when keeping in consideration the environmental impact that these repeated routes have. Through this measure, we would like to minimize the high number of returns and thus raise awareness about repeated delivery routes and their consequences. In addition, we save an enormous amount of paper by not attaching the return label to every single parcel, as it produces unnecessary waste if not used.
Can I return a microfiber beach towel if it's been used?
We accept returns of unused and unwashed towels. To ensure a smooth return process, please make sure the item is in its original condition.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy for more details.
Do you offer free shipping to all countries, or is it limited to specific regions?
We currently offer free shipping to customers in Greece, Belgium, and Germany. For customers outside these regions, shipping costs will be calculated based on the destination and displayed during the checkout process.